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“Mobilize” your rewards
program with cbLOYALTY!
cbLOYALTY is
the mobile loyalty component of CodeBroker’s
Digital Loyalty Solution. Use cbLOYALTY
to engage your customers on their mobile phones
and improve their overall experience with
your brand. Increase basket size with timely,
relevant offers. Reduce costs by going digital and effectively measure the ROI of your marketing
and loyalty efforts.
With mobile phones now the dominant form of
communication, cbLOYALTY
makes it easy to move your loyalty program
directly onto your customers’ phones.
Digital loyalty
Retailers can use cbLOYALTY
to deliver digital loyalty cards, custom offers,
reward certificates, point balances, and alerts
directly to their customers’ mobile phones.
Looking for an iPhone or other smartphone
application? Deploy CodeBroker’s iPhone and
Blackberry smartphone digital loyalty applications.
Already have a smartphone app? Use cbLOYALTY
to deliver loyalty cards, offers, certificates,
and point balances to your existing smartphone
application. With cbLOYALTY,
you can deliver digital loyalty cards that
can be scanned at point of sale, custom offers
that are be unique to individual customers,
rewards certs, point balances, alerts, and
more!!
For even deeper engagement, retailers can
deploy cbTEXT
and/or cbCOUPON,
which seamlessly integrate the digital loyalty
features of cbLOYALTY,
with text messaging marketing, and mobile
couponing into a single, powerful, interactive
solution that allows customers to interact
in a deep, engaging, and fun manner with your
brand, while providing you with immediate,
measurable, and impactful results.
Sample uses for cbLOYALTY:
- Provide your customers with a convenient
digital version of your loyalty card.
- Deliver custom offers to your customers
based upon your CRM/loyalty database
- Enable your customers to easily view
their point balances and encourage them
to spend up to the next reward level
- Deliver reward certificates to your
customers’ mobile phones so that
they always have them easily at hand.
- Send mobile alerts to customers based
on their loyalty behavior for maximum
efficacy
- Link with Sunday circular for increased
engagement
Make digital loyalty a reality
A cbLOYALTY
mobilized loyalty program offers more options
for consumer interaction, feedback, and brand
engagement. Since your loyalty card won’t
be lost or forgotten at home, your customers
can access your brand on-demand. By interfacing
cbLOYALTY to
your CRM/loyalty database, you can deliver
custom offers based upon your customers’ purchasing
behavior.
- Smartphone
applications – If you are
looking for smartphone applications, the
cbLOYALTY iPhone and Blackberry applications
store loyalty information on your customers’
phones and scan just like a physical loyalty
card. They allow customers to access
their point balances, redeem rewards certificates,
view offers, and more.
- Alerts and
balance information – Users
can check balances from your smartphone application or by texting an inquiry. You can also send them monthly statements
along with special offers.
- Reward certificates
– CodeBroker’s mobile bar
codes have been certified on over 500
phones, making it easy for you to deliver
reward certificates directly to your customers’
mobile phones,
Why is cbLOYALTY
different?
- Mobile barcodes tested to successfully scan on over 500 mobile phones.
- Deploy along with CodeBroker’s smartphone
applications or interface with your existing
apps
- Easy to use campaign manager makes it
simple to deliver custom offers to your
customers.
- Tightly integrated with cbCOUPON
and cbTEXT
- Servers located in a PCI Level I, SAS70 compliant data center
- Secure real-time API's make it easy to integrate with your mobile web site and other corporate notification systems. Batch based API's make it straightforward to interface with marketing, CRM, and other enterprise systems
Consumers engage heavily and intimately with
their mobile devices. Brands that want to
talk directly to consumers must do so through
the mobile channel, and cbLOYALTY
offers a solution that is powerful, easy-to-use,
and works flexibly as a stand-alone system,
integrated into existing CRM, or as the digital loyalty
component of the CodeBroker
Digital Loyalty Solution. |
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