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The CodeBroker cbLOYALTY Solution

 
  “Mobilize” your rewards program with cbLOYALTY!

cbLOYALTY is the mobile loyalty component of CodeBroker’s Digital Loyalty Solution. Use cbLOYALTY to engage your customers on their mobile phones and improve their overall experience with your brand. Increase basket size with timely, relevant offers. Reduce costs by going digital and effectively measure the ROI of your marketing and loyalty efforts.

With mobile phones now the dominant form of communication, cbLOYALTY makes it easy to move your loyalty program directly onto your customers’ phones.

Digital loyalty

Retailers can use cbLOYALTY to deliver digital loyalty cards, custom offers, reward certificates, point balances, and alerts directly to their customers’ mobile phones.

Looking for an iPhone or other smartphone application? Deploy CodeBroker’s iPhone and Blackberry smartphone digital loyalty applications. Already have a smartphone app? Use cbLOYALTY to deliver loyalty cards, offers, certificates, and point balances to your existing smartphone application. With cbLOYALTY, you can deliver digital loyalty cards that can be scanned at point of sale, custom offers that are be unique to individual customers, rewards certs, point balances, alerts, and more!!

For even deeper engagement, retailers can deploy cbTEXT and/or cbCOUPON, which seamlessly integrate the digital loyalty features of cbLOYALTY, with text messaging marketing, and mobile couponing into a single, powerful, interactive solution that allows customers to interact in a deep, engaging, and fun manner with your brand, while providing you with immediate, measurable, and impactful results.

Sample uses for cbLOYALTY:
  • Provide your customers with a convenient digital version of your loyalty card.
  • Deliver custom offers to your customers based upon your CRM/loyalty database
  • Enable your customers to easily view their point balances and encourage them to spend up to the next reward level
  • Deliver reward certificates to your customers’ mobile phones so that they always have them easily at hand.
  • Send mobile alerts to customers based on their loyalty behavior for maximum efficacy
  • Link with Sunday circular for increased engagement
Make digital loyalty a reality

A cbLOYALTY mobilized loyalty program offers more options for consumer interaction, feedback, and brand engagement. Since your loyalty card won’t be lost or forgotten at home, your customers can access your brand on-demand. By interfacing cbLOYALTY to your CRM/loyalty database, you can deliver custom offers based upon your customers’ purchasing behavior.
  • Smartphone applications – If you are looking for smartphone applications, the cbLOYALTY iPhone and Blackberry applications store loyalty information on your customers’ phones and scan just like a physical loyalty card. They allow customers to access their point balances, redeem rewards certificates, view offers, and more.
  • Alerts and balance information – Users can check balances from your smartphone application or by texting an inquiry. You can also send them monthly statements along with special offers.
  • Reward certificates – CodeBroker’s mobile bar codes have been certified on over 500 phones, making it easy for you to deliver reward certificates directly to your customers’ mobile phones,

Why is cbLOYALTY different?

  • Mobile barcodes tested to successfully scan on over 500 mobile phones.
  • Deploy along with CodeBroker’s smartphone applications or interface with your existing apps
  • Easy to use campaign manager makes it simple to deliver custom offers to your customers.
  • Tightly integrated with cbCOUPON and cbTEXT
  • Servers located in a PCI Level I, SAS70 compliant data center
  • Secure real-time API's make it easy to integrate with your mobile web site and other corporate notification systems. Batch based API's make it straightforward to interface with marketing, CRM, and other enterprise systems
Consumers engage heavily and intimately with their mobile devices. Brands that want to talk directly to consumers must do so through the mobile channel, and cbLOYALTY offers a solution that is powerful, easy-to-use, and works flexibly as a stand-alone system, integrated into existing CRM, or as the digital loyalty component of the CodeBroker Digital Loyalty Solution.
 
 
 

 
 

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